Frequently Asked Questions
Everything you need to know about your gaming experience with RGameConsole.
Do the consoles come with pre-installed games?
Most of our handheld and retro consoles come pre-loaded with a library of classic titles. Please check the specific product description for the exact game count and included titles.
What is your shipping timeframe for international orders?
We ship worldwide. Standard international shipping typically takes 7-14 business days, while domestic orders usually arrive within 3-5 business days.
What is the warranty policy for RGameConsole products?
All our electronic hardware includes a 12-month limited warranty that covers manufacturing defects. This does not cover accidental damage or unauthorized software modifications.
Can I return a console if I change my mind?
Yes, we offer a 30-day return policy. Items must be returned in their original packaging, in unused condition, and with all included accessories to qualify for a full refund.
Are the controllers and consoles compatible with modern TVs?
Our consoles are designed with modern connectivity in mind. Most units feature HDMI output to ensure high-definition compatibility with all current smart TVs and monitors.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.